We are on the frontline and cutting edge of building community where everyone is welcome, belongs and discovers their gifts of service. We help bring together neighborhood stakeholders to dream and act together. We assist in developing practices and strategies that join neighbors in community. And we make certain that the most vulnerable of the neighborhood are included as stakeholders and do not fall out of the community due to poverty, disability or shame. To help us understand if we are making our desired impact we gauge the breadth and diversity of engaged stakeholders, we track four categories of assistance where we help maintain the participation of vulnerable stakeholders, and we listen to the stories of lives that are being shared across social and economic divides.
How many trainings we deliver and how many people or organizations receive that training alone does not tell us if we are making an impact. But it is a good indicator that those we train think so, especially if they come back for more. So we track how many trainings we deliver and how many experienced them. We are also attentive to their immediate feedback. These don’t give us the whole picture, and that’s why we also try to track the impact our learners are having in their various contexts.
After a person or organization goes through one of our workshops or educational programs we want to know if it mattered. We attempt to keep up with those we seek to empower to hear the stories of desired outcomes met and impact made once they return home. This allows us to tweak or change what we present and develop new learning opportunities so that we can be as helpful to those we serve as possible.